A carjacker lurking in a shopping mall parking lot. An abusive husband pounding on the door. A disgruntled employee brandishing a gun. These days, no one is safe from the specte...
From Library JournalThe Continental Op, hero of this mystery, is a cool, experienced employee of the Continental Detective Agency. Client Donald Wilson has been killed, and the Op ...
Review""_Destined to be a runaway bestseller...There's no shortage of Goldman clients, rivals, and former employees willing to explain how greed and recklessness led Goldman to bec...
From School Library JournalGrade 8 Up—This sometimes goofy, sometimes gory debut novel introduces Sam, a fast-food employee in Seattle who has grown up unaware of his ability to ra...
Filling your ranks with exceptional employees has never been more importantor more challenging. Hiring People, a comprehensive and essential resource for any manager on the run, s...
SUMMARY: Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of i...
Killing customers just isn't good for business."My mother Nong's tone reflects the disappointment we all feel when a star employee starts to go wrong. Is there nothing to be done? ...